Private Collection Agencies: What You Need to Know
If you've defaulted on an SBA guaranteed loan, you'll be hearing from one of four private collection agencies contracted by the Treasury.
COVID EIDL loan business closure review? Learn the warning signs that trigger an SBA EIDL loan audit investigation
Book a Consultation CallThe COVID Economic Injury Disaster Loan (COVID EIDL) program proved to be a financial lifeline for countless small businesses during the COVID-19 pandemic. Designed to help cover operating costs and support payroll, EIDL loans offered critical relief. Unfortunately, the failure to conduct due diligence and rapid rollout of these funds without performing comprehensive underwriting left room for misreporting, misrepresentation and fraud, prompting SBA investigators and auditors to take a closer look at recipients’ applications, tax and financial records.
If you received a COVID EIDL loan, it’s essential to stay informed about the warning signs that can trigger scrutiny from SBA loan specialists. Below are some key factors that could spark an audit or, in severe cases, lead to fraud allegations.
When you applied for the COVID EIDL loan, you were required to disclose specifics about your revenue, expenses, and losses. If any of these figures were significantly exaggerated or understated, SBA investigators might question the accuracy of your claims. Common mistakes or misrepresentations include:
If you suspect that any part of your application may not be completely accurate, you should consult a legal professional as soon as possible. Being transparent early on can help resolve unintentional errors before they escalate.
Another frequent area of concern is payroll data. The COVID EIDL program often looked at employee counts and salary expenses to determine how much assistance you needed. If a business reported a higher number of employees or boosted payroll figures to obtain a larger loan, it may catch an SBA auditor’s attention.
Signs of misreporting include:
Double-check all payroll records against your tax documents to ensure consistency. If mistakes happen, they should be addressed swiftly and with full disclosure.
COVID EIDL loans come with clear guidelines regarding permissible expenses, such as payroll, utilities, or rent. Using these funds for unrelated or personal costs can quickly lead to allegations of fraud. Additionally, improper and excessive distributions or draws could also be investigated as non-compliant behavior leading to unwanted scrutiny. Examples of improper spending include:
Maintaining a dedicated account or ledger for all loan expenditures can help clarify where every dollar is going and whether it aligns with the SBA COVID EIDL program’s rules and regulations.
Some small businesses that claimed severe losses during the pandemic later rebounded quickly or saw sales remain steady. While there’s nothing inherently wrong with recovery or growth, SBA investigators may look twice if the reported losses conflict heavily with subsequent financial statements and tax return filings. Be ready to explain:
Providing clear, consistent documentation and thorough explanations of any shifts in revenue can help stave off suspicions.
If you are selected for a COVID EIDL business review or audit, the SBA will likely request additional information and documents. Failing to respond promptly or submitting partial data in response to the SBA auditor’s Information Document Request (“IDR”) can raise suspicions. In some cases, ongoing unresponsiveness could even lead to an escalation of the investigation.
To avoid negative outcomes, always:
Finally, any indication of multiple COVID EIDL applications under different business names, addresses, or personal details signals a red flag for fraud. The SBA actively monitors duplicate submissions and may pursue legal action against those found to be repeatedly applying under false pretenses.
Keep Detailed Records: Document every transaction related to the COVID EIDL funds, including payroll expenses and other allowable costs. Organized, up-to-date financial records are your best defense in an audit.
Maintain Transparency: If you realize there’s been an accidental oversight or mistake in your application or financial reporting, address it proactively. Offering corrections on your own can demonstrate good faith.
Consult Legal Experts: COVID EIDL loan rules can be complex. If you suspect any discrepancies, speaking with qualified legal counsel can help you understand your options and mitigate risks before SBA investigators and auditors become involved.
Separate Business and Personal Finances: Using separate bank accounts for business transactions helps clarify how funds are spent. This practice simplifies the auditing process and reduces the likelihood of accusations that you used the loan for ineligible purposes.
The EIDL program played an essential role in supporting small businesses hit hard by the COVID-19 pandemic. However, its success also drew heightened scrutiny from government agencies determined to prevent and uncover fraud. By recognizing the warning signs, maintaining thorough documentation, and seeking professional legal advice where necessary, you can reduce the chances of an audit turning into a review for False Claims Act violations, or worse – a criminal fraud investigation. Stay organized, stay transparent, and stay informed.
Millions of Dollars in SBA Debts Resolved via Offer in Compromise and Negotiated Repayment Agreements without our Clients filing for Bankruptcy or Facing Home Foreclosure
Millions of Dollars in Treasury Debts Defended Against via AWG Hearings, Treasury Offset Program Resolution, Cross-servicing Disputes, Private Collection Agency Representation, Compromise Offers and Negotiated Repayment Agreements
Our Attorneys are Authorized by the Agency Practice Act to Represent Federal Debtors Nationwide before the SBA, The SBA Office of Hearings and Appeals, the Treasury Department, and the Bureau of Fiscal Service.
Client personally guaranteed an SBA 7(a) loan for $100,000 from the lender. The SBA loan went into early default in 2006 less than 12 months from disbursement. The SBA paid the 7(a) guaranty monies to the lender and subsequently acquired the deficiency balance of about $96,000, including the right to collect against the guarantor. However, the SBA sent the Official 60-Day Due Process Notice to the Client's defunct business address instead of his personal residence, which he never received. As a result, the debt was transferred to Treasury's Bureau of Fiscal Service where substantial collection fees were assessed, including accrued interest per the promissory note. Treasury eventually referred the debt to a Private Collection Agency (PCA) - Pioneer Credit Recovery, Inc. Pioneer sent a demand letter claiming a debt balance of almost $310,000 - a shocking 223% increase from the original loan amount assigned to the SBA. Client's social security disability benefits were seized through the Treasury Offset Program (TOP). Client hired the Firm to represent him as the debt continued to snowball despite seizure of his social security benefits and federal tax refunds as the involuntary payments were first applied to Treasury's collection fees, then to accrued interest with minimal allocation to the SBA principal balance.
We initially submitted a Cross-Servicing Dispute (CSD) challenging the referral of the debt to Treasury based on the defective notice sent to the defunct business address. Despite overwhelming evidence proving a violation of the Client's Due Process rights, the SBA still rejected the CSD. As a result, an Appeals Petition was filed with the SBA Office of Hearings & Appeals (OHA) Court challenging the SBA decision and its certification the debt was legally enforceable in the amount claimed. After several months of litigation before the SBA OHA Court, our Firm Attorney successfully negotiated an Offer in Compromise (OIC) Term Workout with the SBA Supervising Trial Attorney for $82,000 spread over a term of 74 months at a significantly reduced interest rate saving the Client an estimated $241,000 in Treasury collection fees, accrued interest (contract interest rate and Current Value of Funds Rate (CVFR)), and the PCA contingency fee.
Client’s small business obtained an SBA 7(a) loan for $150,000. He and his wife signed personal guarantees and pledged their home as collateral. The SBA loan went into default, the term or maturity date was accelerated and demand for payment of the entire amount claimed was made. The SBA lender’s note gave it the right to adjust the default interest rate from 7.25% to 18% per annum. The business filed for Chapter 11 bankruptcy but was dismissed after 3 years due to its inability to continue with payments under the plan. Clients wanted to file for Chapter 7 bankruptcy, which would have been a mistake as their home had significant equity to repay the SBA loan balance in full as the Trustee would likely seize and sell the home to repay the secured and unsecured creditors. However, the SBA lender opted to pursue the SBA 7(a) Guaranty and subsequently assigned the loan and the right to enforce collection to the SBA. Clients then received the SBA Official 60-Day Notice and hired the Firm to respond to it and negotiate on their behalf. Clients disputed the SBA’s alleged balance of $148,000, as several payments made to the SBA lender during the Chapter 11 reorganization were not accounted for. To challenge the SBA’s claimed debt balance, the Firm Attorneys initiated expedited discovery to obtain government records. SBA records disclosed the true amount owed was about $97,000. Moreover, because the Clients’ home had significant equity, they were not eligible for an Offer in Compromise or an immediate Release of Lien for Consideration, despite being incorrectly advised by non-attorney consulting companies that they were. Instead, our Firm Attorneys recommended a Workout of $97,000 spread over a lengthy term and a waiver of the applicable interest rate making the monthly payment affordable. After back and forth negotiations, SBA approved the Workout proposal, thereby saving the home from imminent foreclosure and reducing the Clients' liability by nearly $81,000 in incorrect principal balance, accrued interest, and statutory collection fees.
Client’s small business obtained an SBA 7(a) loan for $750,000. She and her husband signed personal guarantees exposing all of their non-exempt income and assets. With just 18 months left on the maturity date and payment on the remaining balance, the Great Recession of 2008 hit, which ultimately caused the business to fail and default on the loan terms. The 7(a) lender accelerated and sent a demand for full payment of the remaining loan balance. The SBA lender’s note allowed for a default interest rate of about 7% per year. In response to the lender's aggressive collection action, Client's husband filed for Chapter 7 bankruptcy in an attempt to protect against their personal assets. However, his bankruptcy discharge did not relieve the Client's personal guarantee liability for the SBA debt. The SBA lender opted to pursue the SBA 7(a) Guaranty and subsequently assigned the loan and the right to enforce collection against the Client to the SBA. The Client then received the SBA Official 60-Day Notice. After conducting a Case Evaluation with her, she then hired the Firm to respond and negotiate on her behalf with just 34 days left before the impending referral to Treasury. The Client wanted to dispute the SBA’s alleged debt balance as stated in the 60-Day Notice by claiming the 7(a) lender failed to liquidate business collateral in a commercially reasonable manner - which if done properly - proceeds would have paid back the entire debt balance. However, due to time constraints, waivers contained in the SBA loan instruments, including the fact the Client was not able to inspect the SBA's records for investigation purposes before the remaining deadline, Client agreed to submit a Structured Workout for the alleged balance in response to the Official 60-Day Notice as she was not eligible for an Offer in Compromise (OIC) because of equity in non-exempt income and assets. After back and forth negotiations, the SBA Loan Specialist approved the Workout proposal, reducing the Client's purported liability by nearly $142,142.27 in accrued interest, and statutory collection fees. Without the Firm's intervention and subsequent approval of the Workout proposal, the Client's debt amount (with accrued interest, Treasury's statutory collection fee and Treasury's interest based on the Current Value of Funds Rate (CVFR) would have been nearly $291,030.
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